FAQ & Help Center

By which method can I withdraw?

Due to anti-money laundering regulations, we always return funds to the same source from which you deposited. Please note that you may need to withdraw up to 200% of your deposit to your credit or debit card, any more than that you may withdraw by another method in your own name as you instruct.

For example, if you deposited $1,000 by credit card and made a $1,200 profit, the first $2,000 you withdraw must go back to the same credit card, before you can withdraw the profits by a different method, such as wire transfer, Ava Debit MasterCard, PayPal* and other e-payment methods (for non-EU clients only). 

*Excluding Canada 

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